Compliance at Trimax
Compliance Is Not A Checklist. It Is How We Operate.
Every Trimax placement is built on a compliance foundation that protects employers, workers, and the integrity of every engagement. This page explains exactly what we manage, how we manage it, and what it means for you.
For Employers
When You Work With Trimax, Compliance Stops Being Your Problem.
Here is exactly what Trimax manages for every employer engagement, before placement, during the engagement, and at close.
Pre-placement verification
Every candidate is run through Trimax Verify before being shortlisted. This covers identity confirmation, work authorisation and SIN validation, criminal background screening through an accredited provider, credential and certification validation at source, and reference checks from prior direct managers. Employers receive a verified profile, not a self-reported resume.
WSIB and WCB coverage
Trimax carries Workplace Safety and Insurance Board (WSIB) coverage in Ontario and Workers Compensation Board (WCB) coverage in BC, Alberta, and other applicable provinces for all placed workers. As the employer of record for temporary and contract placements, Trimax assumes the WSIB and WCB liability. Client employers are not exposed. Coverage documentation is available on request.
Employment Standards Act compliance
All Trimax placements are structured in compliance with the Employment Standards Act (Ontario) and the applicable employment standards legislation in each province of placement. This covers minimum wage, overtime eligibility, statutory holiday pay, vacation entitlement, and notice requirements. Trimax monitors legislative changes and updates engagement structures accordingly.
Payroll deductions and remittances
Trimax manages all statutory payroll deductions for placed workers, including CPP contributions, EI premiums, and federal and provincial income tax remittances. All remittances are processed accurately and on time. Employers working with Trimax on a temporary or contract basis are not responsible for payroll tax compliance for placed workers.
Health and safety inductions
Before any worker begins on site, Trimax Verify captures safety induction completion, WHMIS acknowledgement, and any site-specific safety briefing confirmation. Records are stored digitally and accessible on demand. Employers do not need to maintain separate induction records for Trimax-placed workers.
Document management and record keeping
All placement documentation, including signed employment agreements, tax forms, background check results, credential confirmations, and onboarding records, is stored in Trimax Verify in a timestamped, audit-ready format. Records are accessible to authorised employer contacts on demand and maintained for the retention periods required under applicable legislation
Certification expiry monitoring
For placements requiring active certifications such as trade licences, forklift certifications, food handler certifications, or health and safety credentials, Trimax Verify monitors expiry dates throughout the engagement. Alerts are generated automatically before a certification lapses so action can be taken before a compliance gap occurs.
End-of-engagement obligations
At the close of a temporary or contract engagement, Trimax manages all end-of-employment obligations for placed workers including final pay calculations, vacation pay reconciliation, record of employment (ROE) filing, and any applicable notice or severance requirements under provincial employment standards legislation.
For Candidates
You Have Rights As A Worker. Trimax Is Built To Respect And Protect Them.
Here is what you are entitled to as a worker placed through Trimax, and what we take care of so you do not have to.
Your right to minimum standards
Every worker placed through Trimax is entitled to the minimum employment standards set by the applicable provincial legislation. This includes minimum wage, overtime pay after applicable thresholds, statutory holiday pay, and vacation entitlement. These are legal minimums. Trimax does not offer engagements that fall below them.
WSIB and WCB coverage
As a worker placed through Trimax, you are covered by WSIB (Ontario) or WCB (BC, Alberta, and other applicable provinces) for workplace injuries. If you are injured on the job while placed through Trimax, you are covered. You do not need to purchase separate coverage or make any claim against the employer directly.
Accurate pay and transparent records
Your hours are tracked through the Trimax Verify app via digital clock-in and clock-out. Your pay stubs, rate, deductions, and payment history are accessible in the app at any time. If you believe your pay is incorrect, contact your Trimax recruiter directly through the app. Trimax investigates and resolves pay disputes promptly.
A safe working environment
Every employer site where Trimax places workers is expected to meet applicable occupational health and safety standards. Before you begin, Trimax confirms that required safety inductions and site briefings are completed. If you encounter an unsafe condition on site, you have the right to refuse unsafe work under applicable OHS legislation. Contact your Trimax recruiter immediately if this occurs.
Freedom from discrimination and harassment
Trimax is committed to the principles of the Ontario Human Rights Code and applicable provincial human rights legislation. No worker placed through Trimax should face discrimination, harassment, or unfair treatment on the basis of any protected ground. If you experience any of these, report it to Trimax immediately. We take every report seriously and act on it.
Honest representation of every role
Before you accept any placement, Trimax will give you an accurate description of the role, the employer, the site, the shift requirements, the pay rate, and any physical demands. We do not oversell roles or hide information that would affect your decision to accept. If anything changes after placement, you will be told directly.
Privacy and data protection
Your personal information, including identity documents, employment history, and background check results, is stored securely within Trimax Verify and is not shared with third parties without your consent except as required to facilitate your placement or comply with applicable law. You have the right to request access to the information Trimax holds about you.
Support throughout your placement
Your assigned Trimax recruiter is accessible throughout your engagement via the Trimax Verify app. If you have a concern about your placement, your pay, your working conditions, or anything else related to your engagement with Trimax, contact your recruiter directly. You will receive a response from a real person who knows your file.
Our Standards
How We Hold Ourselves To Account.
Here is what you are entitled to as a worker placed through Trimax, and what we take care of so you do not have to.
PIPEDA and Privacy Compliance
Trimax collects and manages personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Personal data is collected only for the purpose of facilitating placements, stored securely within Trimax Verify, and retained only for as long as required under applicable law or legitimate business need.
Employment Standards Act (ESA) Ontario
Trimax operates in full compliance with the Employment Standards Act, 2000 (Ontario) as the employer of record for all temporary and contract workers placed in Ontario. This includes compliance with all minimum standards, overtime provisions, public holiday pay, and termination requirements.
Canada Labour Code
For workers placed in federally regulated industries or workplaces, Trimax ensures compliance with the Canada Labour Code provisions applicable to the engagement.
ACSESS Code of Ethics
As a member of the Association of Canadian Search, Employment and Staffing Services, Trimax adheres to the ACSESS Code of Ethics, which sets professional standards for recruitment practices, candidate representation, client relationships, and industry conduct.
Anti-Spam Legislation (CASL)
Trimax complies with Canada’s Anti-Spam Legislation in all communications with employers and candidates. Marketing and recruitment communications are sent only to recipients who have provided express or implied consent.
Accessibility for Ontarians with Disabilities Act (AODA)
Trimax is committed to accessibility in its digital platform and workplace practices in accordance with the AODA and the Integrated Accessibility Standards Regulation. The Trimax Verify app and website are designed to meet applicable accessibility standards.
Record Retention
Trimax maintains employment records, payroll records, compliance documentation, and placement records in accordance with the retention requirements of the Employment Standards Act, the Canada Revenue Agency, and applicable provincial legislation. Records are stored securely and destroyed responsibly at the end of the applicable retention period.
Accreditations and Badges
ACSESS Member
Association of Canadian Search, Employment and Staffing Services. Trimax is a member of Canada's national association for staffing and recruiting firms, committed to its Code of Ethics and professional standards.
WSIB Compliant
Workplace Safety and Insurance Board. All Trimax placements in Ontario carry WSIB coverage managed by Trimax. Workers are protected. Employers are not exposed.
WCB Registered
Workers Compensation Board coverage maintained for placements in BC, Alberta, and other applicable provinces. National compliance, not just Ontario.
BBB Accredited
Better Business Bureau accreditation reflects Trimax's commitment to marketplace trust, transparent business practices, and responsiveness to client concerns.
CPHR Aligned
Trimax's recruitment and HR practices are aligned with Chartered Professionals in Human Resources standards, reflecting a professional approach to people management.
Employment Standards Act Compliant
Every Trimax engagement is structured in full compliance with the Employment Standards Act and applicable provincial employment legislation. We do not cut corners on worker rights.
Our Standards
Something Is Not Right. Here Is How To Tell Us.
Trimax takes compliance concerns seriously from both employers and workers. If you believe a placement does not meet the standards described on this page, if a worker’s rights have not been respected, if a compliance obligation has not been met, or if you have encountered conduct that does not reflect Trimax’s values, we want to know.
How to report
Contact Trimax directly through the contact page at trimaxemployment.ca/contact. All compliance concerns are reviewed by Trimax leadership, not routed through a general inbox. You will receive a response within two business days.
For workers
If you are a worker placed through Trimax and you have a concern about pay, working conditions, safety, discrimination, or any other matter related to your placement, contact your recruiter directly through the Trimax Verify app. If you do not feel comfortable doing so, use the contact page on the Trimax website.
External bodies
If you believe a concern has not been adequately addressed by Trimax, you may also contact the following external bodies:
ESA complaints
Ontario Ministry of Labour, Immigration, Training and Skills Development: ontario.ca/page/employment-standards-act
WSIB
Workplace Safety and Insurance Board: wsib.ca
HUMAN RIGHTS
Ontario Human Rights Commission: ohrc.on.ca
PRIVACY
Office of the Privacy Commissioner of Canada: priv.gc.ca
Compliance built in.
Not bolted on.
Every Trimax placement comes with a complete compliance record. Talk to our team to understand what that means for your operation.
