A 41% drop in line downtime and a $3.4M annualizedproductivity gain through a lean transformation that could notafford to slow down.

Headquarters
Ontario, Canada

41%

Reduction in line downtime

99.2%

OEM quality pass rate

$3.4M

Annualized productivity gain

18
months

Engagement duration

SITUATION

A Tier 1 automotive component supplier was executing a full lean manufacturing transformation across three
production lines. The Kaizen program required frequent line reconfigurations, cross-functional workstation
rotations, and continuous skill development, which meant their workforce needed to be flexible, fast to certify, and
capable of maintaining near-zero defect rates throughout. Their OEM contract included quality clauses that could
not be compromised during the transition period.

SOLUTION

Trimax deployed a manufacturing talent team experienced in lean-oriented workforce models and developed a
cross-training matrix enabling placed workers to rotate across six workstation types without quality risk. All worker certifications, training completions, and equipment qualifications were tracked in real time through our proprietary CRM, giving floor supervisors live visibility into who was qualified for each station at any given time. A continuous improvement champion was embedded on-site to align workforce practices with Kaizen milestones.

OUTCOME

Over the 18-month engagement, line downtime dropped by 41%. The OEM quality pass rate held at 99.2%,
exceeding the client’s internal target of 98.5%. The client credited the staffing partnership as a contributing factor
in renewing its flagship OEM contract for a further three years.

“Most staffing firms can’t operate at the precision level that automotive demands. This teamcould.”
Director of Manufacturing Excellence | Tier 1 Automotive Supplier